Privacy Policy

Information We Collect

This Privacy Policy describes how Camel Rock Problem Solving & Web Development ("we", "us", or "our") collects, uses, and shares information about you when you visit our website, https://francovanrooyen22.wixstudio.com/camelrockproblemsolv, and use our services. We are committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) of South Africa, as well as other relevant data protection laws.

How We Use Your Information

We use the information we collect for various purposes, including:

Personal Information: This is information that identifies you or can be used to identify you. This may include your name, email address, phone number, postal address, and any other information you provide to us when you contact us, request a quote, or sign up for our newsletter.
Usage Data: We automatically collect information about how you use our website. This may include your IP address, browser type, operating system, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. We use tools like Google Analytics to collect this data.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Sharing Your Information

Providing and Maintaining Our Services: To operate and maintain our website and provide our web development and design services.
Communicating with You: To respond to your enquiries, provide customer support, and send you updates, newsletters, and marketing communications (if you have subscribed).
Improving Our Website: To analyse website usage, identify trends, and improve the user experience.
Personalising Your Experience: To tailor the content and advertisements you see on our website.
Legal Compliance: To comply with applicable laws and regulations, including POPIA.

Data Security

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with third parties if you have given us your consent to do so.

Your Rights Under POPIA

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We implement security measures such as encryption, firewalls, and access controls to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Under the Protection of Personal Information Act (POPIA), you have certain rights regarding your personal information, including:

Right to Access: You have the right to access the personal information we hold about you.
Right to Rectification: You have the right to correct any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Object: You have the right to object to the processing of your personal information.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

International Transfers

To exercise any of these rights, please contact us using the contact information provided below.

As a South African company, your data will primarily be stored and processed within South Africa. However, we may use service providers located outside of South Africa. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information, such as using standard contractual clauses approved by the Information Regulator.

Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new privacy policy on our website and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes. Your continued use of our website and services after any changes to this privacy policy constitutes your acceptance of the updated policy.

Contact Us

Email: francov@crplant.co.za / info@crp.com
Address: 57 Jan Celliers Street, Gholfsig , Middelburg 1050, Mpumalanga
Phone: +27 76 062 0723

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: